“The new applications of electronics in power transmission” Cinisello Balsamo, 3-4 July 2018.
The course, addressed to technicians and operators of industrial automation processes dealing every day with power transmission, and in particular assembly and electronic maintenance technicians, is aimed at providing knowledge about the basics of electronics and its industrial application.
The topics will be: basics of electronics and diagram reading; measurement instruments; wiring; basic circuits design; diagnostics and troubleshooting techniques.
“Customer care and after sales assistance” Cinisello Balsamo, 10 July 2018.
The course, addressed to customer care and sales assistance staff, is aimed at providing the participants with knowledge and tools required to manage the relationships with customers. In particular, the target of the course is to improve the ability to listen to the customers and foresee their needs, besides creating an environment that may attract new customers. The course is also aimed at showing the participants how to consider after sales activities as a specific business unit.